Meet Basil. He sits at your table, asks about your dishes and orders — so your team practises the real conversation before a real guest walks in.
Talk to Basil nowOn day one for new hires. Every shift for your existing team. New specials, allergen updates, policy changes — Basil sends every server a short, focused training session, and tells you who has completed it before service starts.
Every module runs the same four-layer loop — learn the phrases, take a short quiz, practise with a virtual guest, then review a scored breakdown of what you said. Each one runs at three difficulty tiers, so the same server can be pushed further as they improve.
Greeting, taking an order, describing dishes, recommending, and confirming the order back.
Asking properly, checking with the kitchen instead of guessing, and never giving a false all-clear.
Acknowledging, apologising, fixing it within your authority, and knowing when a manager is required.
Presenting the bill, splitting it, explaining service charges, and sending guests out well.
Module 02 is not open in this demo. It ships with the pilot.
Modules 1 and 3 are open in this demo. Modules 2 and 4 ship with the pilot. Managers assign modules and tiers per member of staff, and see completion and scores in the dashboard.
Basil is sitting at table 4. He is ready to order. Take his food and drink order in English. Use the menu below to help you.
The guest
He speaks, he listens, and he changes his mind. How hard he makes it is the tier you picked above.
Built around your menu. Practised on phones. No classroom. No homework. Just confident staff at the start of every shift.
Dedicated training on the most high-stakes conversation in service. Staff learn the exact language for handling allergens — what to ask, what to confirm, when to escalate. Trained, tracked, protected.
Included in the pilot programmeEvery scenario uses your dishes, your specials, your service language — not generic restaurant English.
Staff log in, choose a scenario, practise. Five minutes between shifts. No formal training required.
Every server uses the same vocabulary. Your brand voice stays consistent across the whole team.
Send us your menu. We build your venue-specific training. Staff start practising within a day.
We'll be in touch within 24 hours.